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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Thomas Hsu

November 8, 2023

5  out of  5 rating by Thomas Hsu
"Appreciate on the professional, friendly and touching service at Patrick Lau's office."

Siyang Wang

November 6, 2023

5  out of  5 rating by Siyang Wang
"My family has been working with Patrick's office for almost 20 years. They have always been great. Very helpful and very responsive to any requests we have."


November 6, 2023

5  out of  5 rating by SIYANG LI
"Good service, serious and responsible."

Rex Lin

November 4, 2023

5  out of  5 rating by Rex Lin
"The best insurance agents and company I have ever met!"

Kin Weng Chan

October 25, 2023

5  out of  5 rating by Kin Weng Chan
"Have been using this agent since I purchased my first car. Priscilla is very professional, patient and quick. Always solved my problems in no time. Would recommended."

Annie Ang

October 25, 2023

5  out of  5 rating by Annie Ang
"State Farm Insurance - Manie are particularly helpful with all my Insurance questions. Excellent Service"

Jennifer Kuo

October 25, 2023

5  out of  5 rating by Jennifer Kuo
"Excellent service, friendly staff"


October 24, 2023

5  out of  5 rating by SHENG KAO
"Had a question about CD/ investment products. Call and talked to Manie Hsu. She's very well knowledgeable, answer my questions and help me with what I need. Ended up with a CD account that she had recommended and I'm very happy with my decision. Thanks again Manie!"

Celina Wong

October 24, 2023

5  out of  5 rating by Celina Wong
"State Farm handles my business and personal insurance. They are always friendly and super helpful with any issues I might have. My family and I have been using their service for 10+ years and we are very satisfied. Highly recommend."

Renee Hu

October 23, 2023

5  out of  5 rating by Renee Hu
"Shopping for a trustworthy insurance agent that has your best interest at heart? 不用再找了, 這家是最好的! 高效、貼心、知識淵博. You need to have Patrick's staff in your life. We've been with them for over 25 years and have always felt taken cared of. Anytime we have a change in cars, homes or had to file claims, we knew we didn't have to worry about a single thing. Patrick truly has the most caring staff. Manie is our go to lady. Hearing her voice on the phone and I know everything is going to be ok. She's efficient, knowledgeable, professional and working with her feels like your own sister is taking care of you. I would highly recommend Patrick Lau's office. As you can see from other reviews, he has other staff members that are great too. Patrick, if you're reading this, Manie is the best! I don't know what I'd do without her."

Good Cattitues

October 23, 2023

5  out of  5 rating by Good Cattitues
"I've been a State Farm customer for more than a decade.  The main reason isn't something special about State Farm but rather this particular agency office's overall good customer services; especially Michelle who is "lack of typical profit driven salesmanship and bureaucratic mentality" when handling questions and inquiries.  Instead, Michelle truly considers "best interest for her clients first" with good deeds and enthusiasms. What an unusual and remarkable quality in service sectors nowadays."

Simon Lim

October 20, 2023

5  out of  5 rating by Simon Lim
"The agent is super nice and response to message fast"

Hsueh Tun Huang

October 20, 2023

5  out of  5 rating by Hsueh Tun Huang
"Priscilla helped a lot to me on my situation for my car insurance, ppl who’s new to US, please always find her for help!"

Jack Chang

October 18, 2023

5  out of  5 rating by Jack Chang
"Excellent customer service. Our agent Michelle is great and courteous. We had quite a few inquiries and she always tend to our needs immediately. We were lucky to have her on our side! Thanks Michelle."

yingzhuang xu

October 17, 2023

5  out of  5 rating by yingzhuang xu
"Priscilla is the best supporter I have even found is US, she is capable, friend and competent, thanks!"

H. L. Chow

October 17, 2023

5  out of  5 rating by H. L. Chow
"I have been very pleased with the high professional level of service I have received from their insurance service representative, Gigi. In addition, Gigi is very knowledgeable about numerous financial products and has helped me take advantage of several value added promotions offered by financial institutions associated with their insurance agency. Gigi and Patrick Lau's office are real gems here in Diamond Bar and provide a great deal of value to our little community."

Bonnie Chow

October 17, 2023

5  out of  5 rating by Bonnie Chow
"Fabulous job working with Gigi. She is so nice and professional. She explained to me with patience. She has great customer service. I will introduce her to my friends."

Ashley Claire

October 16, 2023

5  out of  5 rating by Ashley Claire
"Great customer service and good agent named Gigi. Love this person a lot!"

Charlene Chen

October 13, 2023

5  out of  5 rating by Charlene Chen
"The staff Priscilla is super dedicated and responsible. Our whole families love to work with her. She is very professional and helps us a lot."

christina chan

October 13, 2023

5  out of  5 rating by christina chan
"Fast service and always answers phone"

Carson Xue

October 13, 2023

5  out of  5 rating by Carson Xue
"Very nice with customer, and also with high quality experience."

nancy liang

October 13, 2023

5  out of  5 rating by nancy liang
"Priscilla has been so helpful. She is professionally help me with my auto and home insurances for a long time. She's also very responsive to my requests and questions."

Yuan Gao

October 13, 2023

5  out of  5 rating by Yuan Gao
"Great service!"

Yue Li

October 13, 2023

5  out of  5 rating by Yue Li
"I have stayed with them for almost three years and my auto and house hazard insurance are all State Farm’s. My agent Priscilla is nice, professional and responsive. I’m very satisfied with my previous claims or questions I have at any time, so I strongly recommend Priscilla and Patrick Lau State Farm Insurance Agency."

Ricky Yuan

October 13, 2023

5  out of  5 rating by Ricky Yuan
"This State Farm insurance agency is very professional. Patrick and all the agents work there know exactly what they are doing. They not only answer all my questions patiently, but also provide me with the best options that meet my expectations. I finally don’t have to worry about everything I’m insured for. It’s a very pleasing experience to work with them. Highly recommend!"