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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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tfcwliu

December 31, 2023

5  out of  5 rating by tfcwliu
"We are very happy with their service. All of our inquiries were been handled in a timely manner."
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Chang Wan Liu

December 30, 2023

5  out of  5 rating by Chang Wan Liu
"The office staff has been super helpful in claim process"
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Esme Wang

December 29, 2023

5  out of  5 rating by Esme Wang
"I highly recommend Patrick Law-State Farm insurance agent. His professionalism, attention to detail, and personalized service make him stand out. I've had a positive experience with him, and he has been responsive to my insurance needs."
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December 29, 2023

5  out of  5 rating by 杰
"My experience with State Farm insurance has been consistently positive. Their customer service stands out with knowledgeable and friendly representatives who are readily available to address any inquiries. I feel confident in recommending them to others seeking a trustworthy insurance provider."
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Eugene Chen

December 29, 2023

5  out of  5 rating by Eugene Chen
"Patrick Lau-State Farm has been a reliable choice for my insurance needs. The team is knowledgeable, courteous, and always ready to assist. Their commitment to customer satisfaction sets them apart, making it a great agency to work with. Patrick Lau State Farm offers not only professional service but also creates a welcoming office atmosphere. The team is friendly, and their approach to clients is warm and accommodating. This, combined with their expertise, makes every visit a positive and reassuring experience. The office atmosphere reflects a commitment to exceptional customer service."
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Alice Cheung

December 28, 2023

5  out of  5 rating by Alice Cheung
"I was very satisfied by the excellent service provided by Patrick Lau and his team."
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Daniel Yang

December 28, 2023

5  out of  5 rating by Daniel Yang
"I am genuinely impressed with Patrick Lau, my State Farm Insurance Agent. He and his staff are very knowledgeable, reliable, professional, and personable. Truly dependable and among my most trusted business relationships."
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Natalie Liu

December 28, 2023

5  out of  5 rating by Natalie Liu
"It was a pleasant experience with the team. The staffs are super helpful with our claim inquiries. Provided detail guidance on how to submit claims and helped to track the claim status!"
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Thomas Hsu

November 8, 2023

5  out of  5 rating by Thomas Hsu
"Appreciate on the professional, friendly and touching service at Patrick Lau's office."
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Siyang Wang

November 6, 2023

5  out of  5 rating by Siyang Wang
"My family has been working with Patrick's office for almost 20 years. They have always been great. Very helpful and very responsive to any requests we have."
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SIYANG LI

November 6, 2023

5  out of  5 rating by SIYANG LI
"Good service, serious and responsible."
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Rex Lin

November 4, 2023

5  out of  5 rating by Rex Lin
"The best insurance agents and company I have ever met!"
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Kin Weng Chan

October 25, 2023

5  out of  5 rating by Kin Weng Chan
"Have been using this agent since I purchased my first car. Priscilla is very professional, patient and quick. Always solved my problems in no time. Would recommended."
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Annie Ang

October 25, 2023

5  out of  5 rating by Annie Ang
"State Farm Insurance - Manie are particularly helpful with all my Insurance questions. Excellent Service"
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Jennifer Kuo

October 25, 2023

5  out of  5 rating by Jennifer Kuo
"Excellent service, friendly staff"
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SHENG KAO

October 24, 2023

5  out of  5 rating by SHENG KAO
"Had a question about CD/ investment products. Call and talked to Manie Hsu. She's very well knowledgeable, answer my questions and help me with what I need. Ended up with a CD account that she had recommended and I'm very happy with my decision. Thanks again Manie!"
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Celina Wong

October 24, 2023

5  out of  5 rating by Celina Wong
"State Farm handles my business and personal insurance. They are always friendly and super helpful with any issues I might have. My family and I have been using their service for 10+ years and we are very satisfied. Highly recommend."
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Renee Hu

October 23, 2023

5  out of  5 rating by Renee Hu
"Shopping for a trustworthy insurance agent that has your best interest at heart? 不用再找了, 這家是最好的! 高效、貼心、知識淵博. You need to have Patrick's staff in your life. We've been with them for over 25 years and have always felt taken cared of. Anytime we have a change in cars, homes or had to file claims, we knew we didn't have to worry about a single thing. Patrick truly has the most caring staff. Manie is our go to lady. Hearing her voice on the phone and I know everything is going to be ok. She's efficient, knowledgeable, professional and working with her feels like your own sister is taking care of you. I would highly recommend Patrick Lau's office. As you can see from other reviews, he has other staff members that are great too. Patrick, if you're reading this, Manie is the best! I don't know what I'd do without her."
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Good Cattitues

October 23, 2023

5  out of  5 rating by Good Cattitues
"I've been a State Farm customer for more than a decade.  The main reason isn't something special about State Farm but rather this particular agency office's overall good customer services; especially Michelle who is "lack of typical profit driven salesmanship and bureaucratic mentality" when handling questions and inquiries.  Instead, Michelle truly considers "best interest for her clients first" with good deeds and enthusiasms. What an unusual and remarkable quality in service sectors nowadays."
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Simon Lim

October 20, 2023

5  out of  5 rating by Simon Lim
"The agent is super nice and response to message fast"
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Hsueh Tun Huang

October 20, 2023

5  out of  5 rating by Hsueh Tun Huang
"Priscilla helped a lot to me on my situation for my car insurance, ppl who’s new to US, please always find her for help!"
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Jack Chang

October 18, 2023

5  out of  5 rating by Jack Chang
"Excellent customer service. Our agent Michelle is great and courteous. We had quite a few inquiries and she always tend to our needs immediately. We were lucky to have her on our side! Thanks Michelle."
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yingzhuang xu

October 17, 2023

5  out of  5 rating by yingzhuang xu
"Priscilla is the best supporter I have even found is US, she is capable, friend and competent, thanks!"
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H. L. Chow

October 17, 2023

5  out of  5 rating by H. L. Chow
"I have been very pleased with the high professional level of service I have received from their insurance service representative, Gigi. In addition, Gigi is very knowledgeable about numerous financial products and has helped me take advantage of several value added promotions offered by financial institutions associated with their insurance agency. Gigi and Patrick Lau's office are real gems here in Diamond Bar and provide a great deal of value to our little community."
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Bonnie Chow

October 17, 2023

5  out of  5 rating by Bonnie Chow
"Fabulous job working with Gigi. She is so nice and professional. She explained to me with patience. She has great customer service. I will introduce her to my friends."